Frequently asked questions

Your private chauffeur waits inside the arrivals hall holding a sign with your name. We track flight arrival times in real-time, so even if your flight is delayed, your driver will be waiting at no extra charge.

For groups of 4 to 8 passengers or travelers with extensive baggage, we assign our luxury executive Vans equipped with leather seating, climate control, and generous cargo capacity.

Yes, child and baby car seats are available free upon request. Simply specify your child's age when booking or in the special notes field.

Per vehicle. One fixed price covers the whole car, your luggage and every passenger up to the vehicle’s capacity.

Yes - our private driver service starts at €35/hour for an SUV (minimum 2 hours), with fuel and waiting included. See the Private driver page to plan your hours.

Choose your transfer, private driver or trip, pick your vehicle and see your fixed price straight away. You secure the booking with a 30% deposit through PayPal and receive a booking reference; the balance is paid to your driver on the day.

All rates quoted on Go Marrakech Tour are 100% fixed and all-inclusive. Tolls, fuel, vehicle insurance, flight delay waiting, and luggage handling are all covered with zero hidden surcharges.

You can cancel or modify your private transfer, custom trip, or hourly chauffeur service completely free of charge up to 24 hours prior to your scheduled pickup time.

You can book online with a 30% deposit paid securely through PayPal (PayPal account or debit/credit card). The rest is paid to your chauffeur in cash (EUR, USD, GBP or MAD) at the end of the service.

Absolutely. Our Tailor-Made Custom Trip builder allows you to design your dream itinerary from Marrakech to Merzouga, Fes, Chefchaouen, or the Atlantic coast with bespoke luxury accommodations and desert camps.

All our drivers are officially licensed by the Moroccan Ministry of Tourism and Transport. They speak fluent English, French, and Arabic and have extensive knowledge of Morocco's routes and history.